Service Standards, Elevated

The mark of
great service.

Marque turns your service standards into something your team opens, practises and lives by every day — branded to your organisation, measurable by department, beautiful to use.

Built for hospitality that cares about the detail
What Marque does

Everything your standards need, in one place.

Not a generic training app — your standards, word for word, wearing your brand.

i

Your standards, built in

Every department, every checklist, exactly as your organisation defines service — front of house, housekeeping, kitchen, events.

ii

Assess in seconds

Score any team member against your standards with one tap per line — exceeds, meets, or below — and build a clear picture of quality.

iii

Sharpen instincts daily

Quick, real-world energizer scenarios keep judgement sharp between formal assessments. A few minutes a day, standards front of mind.

iv

Your brand, not ours

Logo, colours and typography per organisation. From the first screen, your people are inside your world — Marque simply carries it.

v

Private by design

Each organisation's data is held completely separately. Your people, your results and your content are yours alone — GDPR-minded throughout.

vi

iPhone, iPad, Mac & web

The same calm, elegant experience wherever your team works — with Face ID for quick, secure access.

How it works

Live in days, not months.

We load your world

Your standards, departments, documents and brand go in — configured for you before you lift a finger.

Your team signs in

Staff enter with their work email and set their own password. Managers, directors and team members each see exactly what they should.

Standards become habit

Managers assess, everyone practises, and you watch service quality rise — department by department.

Who it's for

For places where service is the product.

Private members' clubs Hotels Restaurants Spas & wellness Hospitality groups

Bring the mark of great service to your team.

See Marque dressed in your brand, with your standards, in a short demo.

Book a demo